Rackspace Technology has announced the results of a global survey that reveals that the majority of organizations globally lack the internal resources to support critical artificial intelligence (AI) and machine learning (ML) initiatives.

“In line with ‘Digital India’, an initiative by the Government of India, the country is seeing a major push across sectors to adopt automation technologies. This will give a significant boost to the economy, which is expected to reach US $5 trillion by 2024.

In almost every industry today, we’re seeing IT decision-makers turn to artificial intelligence and machine learning to improve efficiency and customer satisfaction,” said Sandeep Bhargava, Managing Director of Rackspace Asia Pacific and Japan.