Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an Online course or Classroom course.
At Prutor.ai, IIT Kanpur, we have customized pricing according to the services rendered by us. The details are provided to you beforehand according to the effort, efficiency, and output of the service. Typically, the range of transactions on our website varies from INR 2000/- to 50,000/-.
Some of our services can be utilized for fixed durations. In such cases, it is clearly mentioned in the description of these services. The period of usage in these cases vary from 15 days to 1 year.
At Prutor.ai, IIT Kanpur, we are committed to offering you the best possible prices.
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If a course's price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.
Items in your Shopping Cart reflect the current price displayed on the item's product details page. Please note: This price may differ from the price displayed when the item was first placed in your Shopping Cart.
Our service is offered for sale by Prutor.ai, IIT Kanpur for your personal reference and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.
Refunds: For Online Courses
We provide a 100% net of GST and administration charges refund for our online courses if the request is raised within 5 days of the batch start date.
Note: This refund policy is updated and valid for the registrations done for the 1 July & later batches. Not for the batches started before 1 July.
To claim a refund, kindly follow the below procedure:
Batch shifting: Batch can be transferred to immediate next batch (Same Course), within 10 days of the batch starting date.
Our Customer Service Specialists are ready to assist you—simply call 1800-123-3598 between 11 am to 5 pm from Tuesday to Friday.
Cancellation & Refunds: For Classroom Training
Classroom programs are only refundable if the refund raised 10 days prior to batch commencement. Once our courses commence, we won’t be able to refund any amount. Our Customer Service Specialists are ready to assist you—simply call 1800-123-3598 between 11 am to 5 pm from Tuesday to Friday.
Paid registration fee, request 10 Days prior batch starts
Paid registration fee: less than 10 days left before batch start
Paid full course fee
Offline students shift to Online course
Prutor.ai, IIT Kanpur reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness, or force major events (like floods, earthquakes, political instability, etc.)
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Note: All refunds will be processed within 10 working days after the refund request is approved by Prutor.ai, IIT Kanpur