Privacy Policy

Last Updated: 2026-01-01

Privacy at a Glance

  • We collect only essential data needed to provide our educational services
  • Your code and submissions are stored securely and not shared without consent
  • We do not sell your personal information to third parties
  • You can request access to or deletion of your data at any time

1 Information We Collect

Information You Provide

  • Account Information: Name, email address, mobile number, password, gender, college/institution, branch, batch year
  • Profile Information: Profile photo, social media links, academic details (JEE ranks, section)
  • Educational Content: Code submissions, quiz answers, assignment submissions, forum posts
  • Communications: Messages, feedback, support requests

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on platform, learning progress
  • Device Information: Browser type, operating system, device type, screen resolution
  • Log Data: IP address, access times, error logs, referring URLs
  • Performance Data: Code execution times, compilation metrics, quiz completion times

2 How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the educational platform
  • Personalize your learning experience and recommend content
  • Evaluate and grade your submissions and assessments
  • Generate analytics and progress reports for you and your instructors
  • Detect and prevent academic integrity violations
  • Communicate with you about your account and platform updates
  • Respond to your inquiries and support requests
  • Ensure platform security and prevent fraud
  • Conduct research to improve educational outcomes (anonymized data)

3 Data Sharing

We may share your information with:

  • Your Institution: Academic progress, grades, and submissions may be shared with your registered college/university
  • Instructors and TAs: Instructors in your courses can view your submissions and progress
  • Service Providers: Third-party services that help us operate the platform (hosting, analytics, email)
  • Legal Requirements: When required by law or to protect rights, safety, or property

We DO NOT:

  • Sell your personal information to third parties
  • Share your data for advertising purposes
  • Allow unauthorized access to your code or submissions

4 Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Secure password hashing using industry-standard algorithms
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Sandboxed code execution environments
  • Regular data backups and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5 Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and security (session management)
  • Preference Cookies: Remember your settings and preferences (theme, language)
  • Analytics Cookies: Help us understand how you use the platform to improve it

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

6 Data Retention

We retain your data for:

  • Account Data: As long as your account is active, plus 3 years after deletion
  • Academic Records: 7 years for compliance with educational regulations
  • Usage Logs: 90 days for security and debugging purposes
  • Aggregated Analytics: Indefinitely (anonymized and non-identifiable)

7 Your Rights

Depending on your jurisdiction, you may have the right to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your data

Portability

Receive your data in a portable format

Restriction

Limit how we process your data

Objection

Object to certain types of processing

To exercise these rights, please contact us at privacy@prutor.ai

8 Children's Privacy

Prutor is designed for users aged 13 and above. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

For users between 13 and 18, we encourage parental involvement in the use of our platform. Parents can contact us to request access to or deletion of their child's data.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

10 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email: privacy@prutor.ai

General Support: support@prutor.ai

Address: IIT Kanpur, Kanpur, Uttar Pradesh, India - 208016